Standard Canadian shipping fees:


Order of $0-36 ~ $3.95 shipping

Order of $36-49 ~ $11.95 shipping

Order of $49-99 ~ $15.95 shipping

Order of $99+ (before taxes and discounts) ~ free shipping

Standard USA shipping fees:


Order of $0-36 ~ $8.95 shipping

Order of $36-49 ~ $11.95 shipping

Order of $49-99 ~ $15.95 shipping

Order of $99+ (before taxes and discounts) ~ free shipping


♦ When will my item be mailed out?

All items are shipped from B.C. Canada via Canada Post within 2-4 business days from date of payment. A tracking number is not provided by Canada Post for letter mail shipping.  Any parcels over 2 cm thickness will be given a tracking number.


♦ When can I expect my item to arrive once shipped?

Standard shipping generally takes an average of 3-7 business days. Most items will arrive within this time frame but can take longer so please allow up to 28 business days during holiday season. Please be patient as unpredicted events can affect shipping ie: weather, postal strike, etc.  


♦ Do you do free local pick-up/drop off?

Yes!  We are currently offering porch pick-up during this social distancing phase due to COVID-19. Once you submit order, we will email you to arrange pick-up day and time. 


♦ How do I track my item?

Letter mail option does NOT include tracking. You may choose to upgrade the shipping to have your parcel tracked, email me first to arrange. We are not responsible for any lost or stolen packages when standard shipping is used. Once items have been shipped we have no control over the arrival date. We are not responsible for duty or customs fees incurred upon delivery. Orders $89+ includes tracking.


♦ Can I get express shipping?

Yes, I can upgrade your shipping via Canada Xpress Post. Please contact me first if this service is needed.


♦ In order to save trees, I don't include printed invoice in the package unless it's requested. Headbands are untied when I ship them. By keeping the package as flat as possible, I'm able to offer you affordable shipping rates.

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© 2019 by Bean and Boo Company